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abc177 is straightforward about what data we collect, why we collect it, and how you can review or question it. This policy covers every account holder whose access is permitted under their local law and eligible regions.
When you open an account, we collect the details you provide during registration — name, contact information and the account credentials you set. When you make a deposit or withdrawal using a local payment method such as bKash or Rocket, transaction references associated with that activity are recorded in your account history. We do not store full wallet credentials on our side; the payment process runs through the relevant provider's own secure flow, and we only receive a confirmation reference. Beyond registration and transactions, we collect session data: the device type, browser version and IP address linked to each login. This helps us identify unusual access patterns and protect your account. We also record which sections of the site you navigate — this is used to improve the service, not to profile you for third-party advertising. All data collected serves one of three purposes: operating your account correctly, keeping your session secure, and meeting the obligations that apply to us in the regions where we are permitted to serve. Availability of our service depends on your local law and the eligible regions we operate in. If you have questions about why a specific piece of data is held, the contact routes at the end of this policy are the right place to start.
This policy applies specifically to data handled by abc177 in connection with your account. It does not extend to third-party websites linked from our pages, and it does not govern how payment providers such as bKash or Rocket manage their own data on their side of a transaction. Understanding the boundary helps you know where to direct questions.
All data collected when you log in, update your profile or change your account settings falls within this policy. This includes login timestamps and the device records attached to each session.
Payment references linked to bKash or Rocket deposits and withdrawals are within scope. The payment provider's own data practices are governed by their separate policies, not this one.
Pages you visit, game categories you browse and session duration data are collected by us and covered here. This data is used for service improvement only and is not shared with advertisers.
External links, studio game clients from providers in our lobby, and any off-site resources are outside the scope of this policy. We recommend reviewing those providers' own policies directly.
You have real, actionable choices over the data we hold about you. The most direct route is your account dashboard, where transaction history, session records and registered contact details are visible without needing to contact support first. If something looks wrong — a transaction reference you don't recognise, a registered email address that needs updating — you can correct most account details directly from the settings screen. For records that are not editable from within the account, or if you want to understand exactly what data is held against your profile, you can raise a data request through our support contact route. We will respond with the information held and, where it can be corrected or removed without affecting account integrity, we will carry out that action. Eligibility for data requests depends on the applicable rules in your region and local law. If you are unsure whether a specific right applies to you, ask through the support channel and we will explain what is possible.
Log into your account and open the transaction history and session log sections. bKash and Rocket deposit references, login timestamps and registered details are all visible there.
Update your registered contact information directly from the account settings page. For changes that require identity verification, the instructions are shown in the relevant settings screen.
If you want to know exactly what data we hold, or request that a record be reviewed, contact us through the support route. We will confirm what is held and what action is possible under applicable rules.
For anything this policy does not clearly resolve, the support team is the right first step. State your account email and the specific record or question so we can respond precisely.
If this policy raises a question you cannot answer from your account dashboard, these are the contact routes we publish. We aim to respond to data-related questions with the specific records or clarifications requested, not a generic reply. Use the channel that works best for your device and situation.
Open the chat window from any page in your account. State your query is related to privacy or data records so it is directed to the right team member. Available from within the signed-in area.
Send your data or policy question to the support email address listed in the contact section of your account. Include your registered account email so we can locate your records accurately.
The help section of the site includes published guidance on account data, session controls and how to read your transaction history. Check there first — many questions are answered without needing to contact support.
Account security and data retention are managed in line with the operational requirements of running a member account platform. We keep data for as long as your account is active and for the period required by applicable obligations after closure. You can request a summary of what is retained at any point through the support contact route.
We use session cookies to keep you logged in across pages and to understand which sections of the site are used most. You can review and adjust cookie preferences from your browser settings at any time without losing your account access.
Each login is tied to a session record that includes device type and IP address. If we detect an access pattern that does not match your usual behaviour, the account may prompt re-verification. This is a protection step, not a penalty.
Transaction references — including bKash and Rocket payment confirmations — are retained in your account history for the period required by the rules that apply to us. After account closure, data is held only as long as those obligations require.
To request a correction or deletion of a specific record, contact support with your account email and the detail in question. We will confirm whether the change can be made and the steps involved, subject to your local law and eligible region rules.
These are the questions we hear most often about how this policy works in practice. If your question is not here, use the contact routes in the support section above.
We collect the registration details you enter — name, contact information and account credentials. When you transact via bKash or Rocket, we record a payment reference. Session data such as device type and login timestamps is also collected to keep your account secure.
We do not share your personal data with advertisers. Data may be passed to payment providers such as bKash or Rocket only as required to process a transaction. Any such sharing is limited to what the transaction needs; we do not sell account data to external parties.
Log into your account and open the transaction history section. Payment references for bKash deposits and Rocket transactions are listed there with dates and reference numbers. If a record looks incorrect, raise it through the support contact route.
You can request a review of what data is held and ask for specific records to be corrected or removed. Whether deletion is possible depends on applicable obligations in your local law and eligible region. Contact support with your account email and the specific record in question.
Data is kept for the period required by the rules that apply to us after account closure. We do not retain data beyond those obligations. If you want to know the specific retention period relevant to your account, ask through the support or email contact route.
Start by raising the issue through live chat or the support email, describing the specific record or action you are questioning. We will review the case and explain what action is possible under the rules that apply to your region and local law.